FAQ

Frequently Asked Questions

Find answers to common questions about our Singapore-Legoland bus service.

How do I book a ticket to Legoland?

Simply visit our website, select your travel date, choose your preferred departure time, and complete the payment. You'll receive a confirmation email with your ticket.

How long is the journey to Legoland?

The journey typically takes about 1.5 to 2 hours, depending on immigration clearance at the checkpoint.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure online payment methods. All transactions are encrypted for your safety.

Where is the departure point in Singapore?

Our buses depart from 200 Jalan Sultan, #01-26 Textile Centre, Singapore 199018. Please arrive at least 15 minutes before departure.

Can I cancel or reschedule my ticket?

Yes, you can cancel or reschedule through your account. Please check our cancellation policy for any applicable fees.

Do I need to bring my passport?

Yes, all passengers must bring valid travel documents (passport or IC) for immigration clearance when crossing the Singapore-Malaysia border.